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Web Development

LiveHelpNow.net

LiveHelpNow had a standing design for their website but needed help with the front end development. Considering this company’s high rating as a top help desk software provider, we couldn’t afford to make any mistakes when it came to their website’s functionality.

Overview

What?

LiveHelpNow had a standing design for their website but needed help with the front end development. Considering this company’s high rating as a top help desk software provider, we couldn’t afford to make any mistakes when it came to their website’s functionality.

Our team of front end developers took on the challenge by implementing numerous animations into only a handful of frames. The final result exceeded the client’s expectations as all the site’s components flowed seamlessly, breathing new life into the layout.

Services

Web Development

Platform

Web

Goals of the

project

  1. Modern Look

    LiveHelpNow's software is the front-runner of its class. We designed a website that matched the quality of our client's product.

  2. Marketing Tool

    A modern website should function as a marketing tool. It’s not only an online business card, but also a mechanism that supports brand recognition, sales, and the process of getting involved.

  3. Dynamic Animations

    We used proper code implementation to optimize the LiveHelpNow website, so its animations are able to load quickly and perform dynamically.

This is How we’ve

done it

  1. Stellar Front-End

    We strictly followed well-known development and design best practices to optimize the LiveHelpNow website. It is now able to load quickly and make users' interactions more enjoyable. That’s what we wanted to achieve with the new LiveHelpNow webpage and considering the client’s reaction, we succeeded at that task.

  2. Animated SVGs

    With animated SVGs, the website comes to life and becomes immensely more dynamic than websites that have common, static designs.

  3. Supported by Laravel

    We have the best Laravel experts on board, so we decided to work with the technology that made the most sense. Laravel has reigned as our framework of choice for some time. It helped us rise to the challenge and deliver a superior web application and design.

Old

Website

This is what we've

achieved

  1. A Website that Matches the Product

    A top-notch product needs to be promoted by a top-notch website. As a primary sales mechanism, LiveHelpNow's website has been constructed to provide a proper experience to its clients.

  2. First Impressions Matter

    With great design comes great responsibility, especially on a website's back-end. We did our absolute best to make sure that LiveHelpNow's website worked flawlessly on any device.

  3. Measurable Impact

    A modern-day website serves as an extensive marketing and analytical tool that supports a company's entire business. So, we designed this site to automatically map leads and connect the business to its customers effectively.

New

website

With the Solutions handpicked

for the project

Design that simply makes sense

The LiveHelpNow website’s engine is based on Foundation ZURB. The simple, lightweight animations were done using WOW.js library. SVG animations were created with GSAP and TeenLite from GreenSock. The website is fully responsive, and the completed design is optimized for desktop and mobile applications.

A brand new status page

At the client’s request, we created a brand new Status Page using Laravel. Using similar design elements as those seen throughout the main website and blog, we came up with a layout that highlights the previous uptime of the software. All of the systems are viewable—live chat, ticketing, knowledge base, callback, and the SMS chat— and the new status page can be visited here.

Solution stack used

Technology

Just read what our clients are saying

References

From the day we engaged Insanelab, they acted as a strategic partner. Before they began asking questions about the platform we wanted, they asked questions about our business so they could fully understand the opportunities our new site would provide. We could not have picked a better partner.

Joe Bedwell
Vice President Core Acquisitions - All Star Auto Lights

InsaneLab developed an entire parking management system, making it seamless for us and our customers to manage and book all of our parking locations across New York.

Lawrence Lipman
CEO - MPG Manhattan Parking Group

As an entrepreneur, you never stop wishing to have a clone that thinks like you. Well, InsaneLab team is that clone and believe it or not, thinks better than you!

Michael Kansky
CEO of HelpSquad and LiveHelpNow

InsaneLab has starting from setting the expectations, to the execution of the final product, demonstrated great communication and product development that far exceeded my expectations.

Andreas Makris
CEO - Big Mouth Survey

The team asked all the right questions, listened to our feedback, and created a seamless transition from our old website. I recommend InsaneLab to anyone who wants to elevate their organization’s online presence.

Joe McKeown
President - McKeown Foundation

We are THRILLED with our new website. InsaneLab is the perfect partner to take on projects that require technical and creative solutions.

Steve Williams
CCO - Skip Beyond Content

The quality of their products speaks for itself. They uphold high standards when it comes to the execution of the product, communication, and meeting deadlines.

Adrian Gamoń
co-founder of Social Frame

They are much more than just a web development company. They understand user behavior and how to maximize conversions.

Graham O'Keeffe
learnaboutgmp - Founder & CEO

We consider InsaneLab to be a reliable partner, and we would recommend them to anyone.

Łukasz Janarek
Kserkop - Vice President of the Board

Extensive knowledge, a wide range of skills, and the right attitude towards the customer? These are the characteristic features of people from Insane Lab.

Michał Brzozowski
Solidbrain - Chairman of the Board

InsaneLab proposed and delivered custom, dedicated solutions that are unique in our industry.

Michał Imiołek
Kancelaria Medius - Chairman of the Board

Our partnership with InsaneLab began 5 years ago. We treat them not so much as a contractor or collaborator in projects but as a reliable technology partner.

Tomasz Pilch
Blurbstudio - co-founder, creative director

Hard work pays off

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